Kleine Zalze Wine Club Terms & Conditions

​By clicking on the “Agree to Terms and Conditions” tick box on the join page, you agree to comply with and accept all the Terms and Conditions herein.

General Rules

  • Members must be over the age of 18
  • Members must reside in South Africa and have a business or home delivery address
  • Members must order a minimum of 24 bottles (PLATINUM MEMBERSHIP) or 48 bottles (DIAMOND MEMBERSHIP) of Kleine Zalze Wines during every year of membership
  • Membership discounts do not apply to our Family Reserve Wines.
  • All personal information gathered in this on-line process will be retained in a secure database format which will not be divulged to any third party.
  • Members must agree to receive occasional communication via e-mail or telephonically pertaining to exclusive offers and pricing specials regarding the Kleine Zalze Wine Club.
  • All members will be given the opportunity of unsubscribing from receiving any further communication from the Kleine Zalze Wine Club with each promotional email sent out.
  • This will take the form of a single click through link with a simple security verification procedure.
  • Although the database will be instantly updated a minimum of 7 days should be allowed before the member’s address is removed from all pre-arranged communications

Sales to Members:

  • All communication regarding delivery of the wine order will be done via email.
  • Only on successful receipt of payment in full as defined on the invoice will the wine be dispatched.
  • Please allow for 5 to 10 working days from receipt of payment for orders to be delivered.
  • All wines ordered will be subject to availability at time of order.
  • We do not offer refunds on any wines once payment is complete, and wine has been dispatched.
  • Payment will only be accepted by credit card or EFT, and receipt will be acknowledged once the payment is reflected in the Kleine Zalze Wines account.

Credit Card Security:

  • We understand the importance of privacy and security. We are committed to protecting the information we collect from our club members and guarantee that it will only be used for the purposes of providing wine orders and related services as per request.